It would be a shame for you to have a great job interview and then to lose the job to someone else only because you didn’t send a thank-you letter!
You have to send a thank-you letter after every interview. You don’t have to send one after a phone interview, but you can send a polite thank-you email message instead, like this:
Thanks for chatting with me on Thursday evening about the Database Administrator job at Angry Chocolates. I was especially grateful for your explanation of the database integration project that Angry is going through now. I’m excited to learn more. Thanks again for your time,
The reason Charlotte thanked Samantha for explaining the database integration at Angry Chocolates is not just that Charlotte wants to be polite. She also mentioned the integration project to bring herself back into Samantha’s mind. Samantha is a busy recruiter. Who knows how many candidates she may have talked to this week?
Charlotte always asks questions on her phone interviews, and she had asked Samantha on the phone “Is there a big project or initiative underway at Angry Chocolates that makes this new Database Administrator hire especially important?” Since Samantha was kind enough to dive into an explanation of the integration project, Charlotte wants to make sure that when Samantha gets her thank-you email message, Samantha recalls their lively conversation.
Many job-seekers don’t realize that one of their biggest enemies on the job-search trail is a recruiter’s or hiring manager’s overloaded brain. Many smart and talented people miss out on good jobs only because the recruiter or the hiring manager forgets all about them, hours or days after their interview!
A face-to-face interview requires a written thank-you I recommend that you thank your hiring manager twice — once in a quick written thank-you note card and again in a longer, more substantive email message. If you think that two follow-ups is too many, keep in mind that managers are information-overloaded at all times.
Your quick note card thank-you shows that you know how to write and how to be polite. Your more substantive email follow-up can get into the areas you and your manager spoke about in more depth. Here is an example of each:
Hand-Written Note Card (Mailed One Or Two Days Post-Interview):
Thanks very much for talking with me on Monday about the Database Administrator job in your department. I appreciate your wonderful description of the integration coming up now that you’ve acquired Irritated Mints and Candies and as I mentioned, have been through a similar integration before. I’m excited to continue the conversation. Thanks again,
Email Follow-Up (Sent Three Or Four Days After Your Interview):
Thanks again for meeting with me on Monday to chat about your Database Administrator job. I’ve been thinking about the logistics for the integration of the product and customer databases in connection with the Irritated Mints and Candies acquisition and would love to share my ideas when we speak again.
When I integrated the customer and product databases for the Acme Explosives/Toontown Dynamite merger, I was responsible for maintaining the two existing databases and project-managing the integration without downtime during the six weeks following the merger. We got it done and trained the combined team on the new database and report creation within three months. I’d be excited to bring that learning to your team at Angry Chocolates.
All the best,